Troubleshooting

This section contains more detailed information about trouble-shooting problems.

Installing Java

Lockbox is written in the Java programming language and requires that a Java Runtime Environment is installed on your computer.

Launching Lockbox

If Lockbox does not launch properly, it may be because Java is not installed or there is a browser related problem.

Receiving Emails

Lockbox uses email notifications for registration, invitations and optionally for activity in any of your boxes. This section has some advice in case you are unexpectedly not receiving such emails.