Manage Contacts

Lockbox users form relationships when they share boxes. You can utilise these relationships to extend secure information sharing beyond your boxes.

The contact feature enables you to obtain certificates from an acquainted user. If you export these certificates into your email client, you can exchange encrypted and signed emails with them.

Make Contact

Lockbox allows you to get in contact with users with whom you are not yet acquainted, e.g. because you don’t share a box. All you need to know is the email address they use to login to the Lockbox client.

To create a contact, do the following:

1. Go to the main menu and open the ‘Contacts’ menu. Then select the ‘Manage contacts’ item.
2. Go to the bottom of the window and enter the email address of the new contact and press the ‘Make contact’ button.
3. The 'Make Contact' dialog pops up that prompts you to provide a contact code. You can either click into the empty table cell and enter a contact code manually or press the 'Generate Codes' button to auto-generate a random contact code. When you are happy with your input, click the 'Proceed' button.
4. After the contact request has been created, the dialog displays again the contact code which needs to be copied and passed on to the contacted user, e.g. via phone or SMS.
5. A popup message informs you about the success of your contact request after the contacted user has accepted it.

The contact code is available in the table of the 'Manage Contacts' dialog after sending out the contact request. There you can click the button with the clipboard icon to copy the contact code to the clipboard.

The contacted user can decline a contact request.

Export User Email Certificate

Export the public key certificate of a user from your contact list. The certificate is stored in the form of a .p7c, and a .p7b, file which can be imported into your email client.

1. Go to the main menu and open the ‘Contacts’ menu. Then select the ‘Manage contacts’ item.
2. Tick the checkbox next to the user in the contact list whose certificate you would like to export and press the ‘Export Email ID’ button.
3. In the ‘Save’ file browser dialog, navigate to the desired destination folder, then press the ‘Save’ button.           

The acquainted user must have an available email identity for this operation to complete successfully. Check the ‘has email id’ column of the entry in the contact list. If the identity is not available, the user needs to export their email identity first.

Delete Contact

If you wish to remove a Lockbox user from your contact list, follow the below steps:

1. Go to the main menu and open the ‘Contacts’ menu. Then select the ‘Manage contacts’ item.
2. Tick the checkbox next to the name of the contact you would like to remove and click the ‘Delete’ button.
3. Press the ‘OK’ button in the message box that prompts you to confirm the removal.

The contact is removed instantaneously after the confirmation.

The contact cannot be removed if the associated user still shares boxes with you.